Always On
Product

One product record

Always On is a conversational store you own: one product record, one customer profile and one assistant, on your domain and in Claude and ChatGPT.

What is the one product record?

Always On keeps one product record for everything a merchant sells: products, prices, stock, specs and use cases. The assistant on the merchant’s domain and in Claude and ChatGPT answers from that record, so the merchant updates it once and the answer follows. The existing website can stay as it is.

What does the record hold?

The record holds the products a merchant sells with their prices, stock and variants, plus the specs and use cases the merchant enters. In the powertrain vertical, each attribute is stored with a stated source and a confidence, so the assistant answers from what the merchant has actually recorded.

How does a merchant change something?

A merchant edits a price, a stock level or a product once in the record. Because every surface reads the same record, the new price or spec shows in the assistant on the merchant’s domain and in Claude and ChatGPT without a second edit.

Can the merchant see what an assistant would say before publishing?

Yes. Agent Preview shows the answer an assistant would give for a buyer’s request and lists the gaps to fix first. The merchant fills the gap, asks again, and publishes when the answer is right.

Does the merchant’s website have to change?

No. The existing website can stay as it is. Always On adds a conversational store on the merchant’s own domain and a connection for assistants, both reading the same record.

What does this look like in powertrain?Live

A buyer asks whether a clutch kit suits a build. The assistant answers from what the merchant’s listings state. Where a listing does not state a power rating, the assistant says so rather than inventing one.